Redefining Recruitment to Retention

How Benchmarking Changed the Way I Recruit: A Peer-to-Peer Look at Why Every AAPPR Member Should Be Using the Data

By: Logan Mary Ebbets, MS, CPRP

As recruitment professionals, we all juggle shifting timelines, rising demand, and leaders who want answers. In the past, I relied heavily on instincts and experience but the moment I started using AAPPR’s Benchmarking Report(s), everything clicked. Data didn’t just validate what I “felt”; it made my decisions stronger, my conversations clearer, and my team’s strategy sharper. If you haven’t unlocked this year’s benchmarking data, you’re leaving game-changing insights on the table, here’s why every industry professional should be using it.

1. Benchmarking Turned Our Strategic Planning into a Real Strategy

Before benchmarking, our annual planning felt a bit like educated guesswork. Now, the Search Dynamics report is the backbone of the entire process.

Key metrics like days-to-fill and specialty shortages allow us to set realistic goals, forecast challenges, and align resources with actual market conditions. For example, when the report showed APC days-to-fill increasing nationwide, it helped us explain to leadership that longer timelines weren’t performance issues, they were industry trends. That shifted the conversation from pressure to planning.

2. It Made Performance Evaluation Fair—and Actually Motivating

Every recruiter deserves targets that reflect the reality of their role. The benchmarking bundle makes that possible.

Using the Advanced Search Tool, we can filter by organization size, specialty, and geography so we’re comparing ourselves with true peers—not broad national averages that don’t reflect our environment. This lets us celebrate wins where we’re excelling, and pinpoint very specific areas—like offer acceptance rates or candidate pipeline strength, where we may need improvement.

It has brought more transparency, fairness, and buy-in across the team.

3. Benchmarking Gave Us Stronger, Clearer Talking Points for Leadership

Here are the three metrics that consistently get leadership’s attention:

Days-to-Fill by Specialty

  • Cost Per Search + Locums Utilization
  • Recruiter Compensation Benchmarks

These metrics translate directly into organizational dollars. Showing leaders how a 60-day gap in days-to-fill impacts revenue or how high CPS might be tied to agency dependence turns recruitment into a business case, not just an operational task.

And the Compensation Report? It has been essential for advocating for equitable recruiter pay and retaining high performers.

4. A Real Example: Benchmarking Led Us to Rebuild Provider Onboarding

One of the most impactful changes we made came from retention data. Even though our primary care days-to-fill matched national averages, our 24-month retention lagged behind peer organizations.

That insight redirected our entire strategy.

We realized the issue wasn’t recruitment at all, it was integration. Benchmarking gave us the evidence to build a year-long Provider Integration Program with mentorship, ramp-up support, and belonging initiatives. The result? Better retention and less pressure on our recruiters to re-fill the same roles.

5. If You’re New to Benchmarking, Start Here

Start with your strengths.

  • You’ll build internal confidence quickly.

Use the calculators.

  • Custom peer groups are more meaningful than national averages.

Pay attention to trends.

  • Year-over-year movement tells a more powerful story than single-year numbers.

6. Benchmarking Helps You Solve Real, Everyday Challenges

From shortening recruitment cycles to identifying burnout through locums spend to assessing your team’s diversity and belonging goals, the data shapes solutions you can implement now, not someday.

Bottom line? Benchmarking turned us from reactive recruiters into proactive workforce planners.

If you’re a recruitment professional who wants stronger leadership alignment, data-driven KPIs, and a clearer picture of what’s possible for your team, the benchmarking bundle is one of the most valuable tools you’ll use all year. To learn more about the AAPPR Benchmarking Reports visit aappr.org/benchmarking