Redefining Recruitment to Retention

Credentialing Physicians

CompHealth, an inaugural member of our strategic corporate partnership program, is a leader in locum tenens and permanent physician staffing. CompHealth collaborated with AAPPR on a research project to better understand the common pain points in credentialing locum tenens physicians. A total of 376 people responded to the research project, with responsibilities in recruiting, credentialing, on-boarding, and retention of locum tenens physicians. Interested in learning more? Download our recent survey results.

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Common Pain Points:
  • Incomplete or inaccurate paperwork which is critical to the process
  • Ineffective communication

    From agency during process or agency not understanding the facility’s process

  • Time delays in the process
  • Senior staff oversight instead of junior staff
  • Monitoring total spend

    Be honest in your invoice processing

  • Set minimum expectations for applications in order to be considered
  • Be wary of agencies

    Agencies can pre-populate applications for the physician and this can lead to unintended false information

  • Working with 3 or more agencies can quickly fill all of your time
  • Provide internal staff with good tools and systems
  • Communicate regularly with agency and credentialing teams

    Weekly huddle lead by recruitment team

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